mercredi 23 mars 2016
Non-tradional collaboration
https://docs.google.com/presentation/d/1JT7j-XzAnmhSwZVBY4bcOFHaQ0-z1GFIz99hJ69klb0/edit?usp=sharing
mercredi 16 mars 2016
Holidays in Djerba / LR & RB
Dear Guests, you will find bellow the map of favorite places to explore in the Djerba Island
https://citymaps.com/m/holidays-in-djerba/2b5edb24-d939-4551-b23a-66cd2a90661d
https://citymaps.com/m/holidays-in-djerba/2b5edb24-d939-4551-b23a-66cd2a90661d
mardi 15 mars 2016
mardi 1 mars 2016
POST APP SERVICE ECONOMY
https://www.blogger.com/blogger.g?blogID=1717322723831298320#editor/target=post;postID=5326622989455767903
POST APP SERVICE ECONOMY
ALICE Apps mission's :
Alice is enabling hotels by providing a single platform to connect front desk, houskeeping and maintenance, while also giving the end consumer an entirely new way to engage their hotel through a mobile application.
* Connects every department so your teams can work together to service your guests' needs.
* Knowing every request and how long each took to complete, your managers can work to improve your service delivery and delight your guests.
CHEKMATE:
Respond + Outreach + Collaborate
Respond to customers from a single, shared inbox.
Automate welcome messages and reminders.
Record internal notes and assign messages to teams.
1. Wherever they are, however they want. Make the guest feel special
2. Increase the efficiency of service communicate speedly up to deliver exceptional customer service.
3. Resolve issues in real time.
4. Advance the hotel brand for customer to day and tomorrow.
POST-APP SERVICE ECONOMY:
This refrain has defined the mobile space for nearly a decade. But today, an emerging alternative is driving significant change and providing a more effective way for travel business to deliver mobile experiences.
The old method (classic ORM) of having the customer comments after departure.
With this new method by sending MESSAGE and PUSH in real time via Facbook or other social media
It is targeted, personalized and anywhere, allows hoteleirs directly to respond to their customers and have their level of satisfaction to react better and increase their performance.
POST APP SERVICE ECONOMY
ALICE Apps mission's :
Alice is enabling hotels by providing a single platform to connect front desk, houskeeping and maintenance, while also giving the end consumer an entirely new way to engage their hotel through a mobile application.
* Connects every department so your teams can work together to service your guests' needs.
* Knowing every request and how long each took to complete, your managers can work to improve your service delivery and delight your guests.
CHEKMATE:
Respond + Outreach + Collaborate
Respond to customers from a single, shared inbox.
Automate welcome messages and reminders.
Record internal notes and assign messages to teams.
1. Wherever they are, however they want. Make the guest feel special
2. Increase the efficiency of service communicate speedly up to deliver exceptional customer service.
3. Resolve issues in real time.
4. Advance the hotel brand for customer to day and tomorrow.
POST-APP SERVICE ECONOMY:
This refrain has defined the mobile space for nearly a decade. But today, an emerging alternative is driving significant change and providing a more effective way for travel business to deliver mobile experiences.
The old method (classic ORM) of having the customer comments after departure.
With this new method by sending MESSAGE and PUSH in real time via Facbook or other social media
It is targeted, personalized and anywhere, allows hoteleirs directly to respond to their customers and have their level of satisfaction to react better and increase their performance.
.
mercredi 17 février 2016
Geofencing for Family Trip
Geofencing is a technique for sending the mobile a potential customer a message when it enters a specified area, that of a shop for example.
Technically, geofencing is the function of an application using the location by GPS (Global Positioning System) or RFID (radio frequency identification) to define a geographical area marked by virtual barriers. This technology has many applications such as the electronic bracelet in the judicial field.
FAMILY TRIP
Find outside partners and alert the family to find a doctor and pharmacy if needed, shopping center, cinema, restauranant with kid animation, leisure park for children and other activities possible
And another important advantage for the family members that to each themselfs.
For example, children will be in a center of activity and parents are interested in another activity, shopping, or cinema,,,.
Parents can keep an eye on their children throughout activity and be informed in real time when and where the kids have finished their work and are ready to go
Technically : First step, creating a mobile website. Second step offering one or more applications. Third step, using the push sms or mms. And finally by playing the card of geofencing, geolocation.
Technically, geofencing is the function of an application using the location by GPS (Global Positioning System) or RFID (radio frequency identification) to define a geographical area marked by virtual barriers. This technology has many applications such as the electronic bracelet in the judicial field.
FAMILY TRIP
Find outside partners and alert the family to find a doctor and pharmacy if needed, shopping center, cinema, restauranant with kid animation, leisure park for children and other activities possible
And another important advantage for the family members that to each themselfs.
For example, children will be in a center of activity and parents are interested in another activity, shopping, or cinema,,,.
Parents can keep an eye on their children throughout activity and be informed in real time when and where the kids have finished their work and are ready to go
Technically : First step, creating a mobile website. Second step offering one or more applications. Third step, using the push sms or mms. And finally by playing the card of geofencing, geolocation.
GEO-LOCATION
The geolocation and geo-referencing is a method for positioning an object (a person, etc.) on a plan or map using geographic coordinates.
This operation is performed using a terminal capable of being located (through a satellite navigation and a GPS receiver for example) or other techniques, and to publish (in real time or deferred manner ) geographic coordinates (latitude / longitude). Saved positions can be stored in the terminal and be retrieved later, or be transmitted in real time to a software platform geolocation. Transmitting real time requires a device with a GSM telecommunication, GPRS, UMTS, radio or satellite allows it to send positions at regular intervals. This will show the position of the terminal in a card through a platform usually accessible from the Internet geolocation.
This operation is performed using a terminal capable of being located (through a satellite navigation and a GPS receiver for example) or other techniques, and to publish (in real time or deferred manner ) geographic coordinates (latitude / longitude). Saved positions can be stored in the terminal and be retrieved later, or be transmitted in real time to a software platform geolocation. Transmitting real time requires a device with a GSM telecommunication, GPRS, UMTS, radio or satellite allows it to send positions at regular intervals. This will show the position of the terminal in a card through a platform usually accessible from the Internet geolocation.
mercredi 10 février 2016
WEARABLES
Wearables technology are electronics that can be worn on the body either as an accessory or as part of material used in clothing.
The major features is to connect to the internet enabling data exchanged between a network and the device.
* My idea for new WEARABLES is to transfor the noramal key of car to smart key car.
The value added guest service using the SmartKeyCar is to be connected all the time and every where infact the key car is always with body.
* Concerning the field hospitality it's very interesting:
- People who are looking for hotel or restaurant or they can find this easly.
- To be are connecting to the network, with key car near of you, you will receive promotion and hotels actions immediately.
* My idea for new WEARABLES is to transfor the noramal key of car to smart key car.
The value added guest service using the SmartKeyCar is to be connected all the time and every where infact the key car is always with body.
* Concerning the field hospitality it's very interesting:
- People who are looking for hotel or restaurant or they can find this easly.
- To be are connecting to the network, with key car near of you, you will receive promotion and hotels actions immediately.
mercredi 3 février 2016
ORM TOOLS 2
https://docs.google.com/presentation/d/1KLv4EcaYJTK_d86tu4grWsBRbDDCf7HwGAiR1YV5A34/pub?start=false&loop=false&delayms=3000
ORM
What is Online Reputation Management? An Updated Definition
APRIL 24, 2013 BY REPUTATION COMMUNICATIONS
In its early days—the mid-1990s—online reputation management (ORM) focused on repairing malicious content: anonymous, negative online commentary posted on Internet forums and in the comments sections accompanying blogs and media platforms.
Today it is easier to remove such information. But not always. When that is the case, it can be displaced from one page to the next, and many more, through a combination of strategies. As a result, ORM is often described as “pushing down” or “suppressing” negative content.)
Taking Ownership of Your Digital Profile is Essential Today
With the much larger role the Internet has assumed in our lives and industry, ORM now encompasses taking ownership of your digital footprint—all of the publicly available information about you and your organization online that you have control over, either directly or indirectly. That includes claiming your name on all key social media platforms, whether you use them or not. The goal is to own as much of that digital real estate as you can…especially on the first page of a Google search in your name.
Online reputation management lessens the prominence of and counterbalances negative and false content. It also ensures an accurate and powerful image of you is presented online (ideally, in the top results of a Google search of your name). Done effectively, online reputation management is a proactive tool that reinforces your credibility and influence in supporting the issues important to you. Bottom line: the more control you have over your name online, the less the world does.
If you want to take an active role in determining how others perceive you—rather than leaving it up to others— online reputation management is a must. Our article, The Essentials: Online Reputation Management FAQs, provides an in-depth overview of what you need to know.
jeudi 28 janvier 2016
mercredi 20 janvier 2016
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